Legal
Plain language, in the order questions usually come up. If something here is unclear, ask and we will explain it.
These terms cover the work Mindset Affiliates, LLC does for clients: websites, funnels, copy, automations, care plans, and the software we run. If we have signed a separate written agreement with you, that agreement wins wherever the two disagree.
By hiring Mindset Affiliates, LLC, buying anything from us, or using this website, you agree to what follows. If you are agreeing for a company, you are confirming you have the authority to bind it.
Throughout, "we" and "us" mean Mindset Affiliates, LLC. "You" means the client or the person using the site.
Before work starts we agree on what is being built. That written scope, whether it sits in a proposal, an invoice, or an order confirmation, is the definition of the project.
Work outside that scope is new work. We will tell you before we do it and what it costs, and we will wait for your approval.
Revision rounds are counted in the scope for the project. Revisions mean refining what was agreed. Changing direction after approval is new work, not a revision.
If you dispute a charge, contact us first. Filing a chargeback without talking to us may result in suspension of your project, your care plan, and any software account.
Care plans and other subscriptions bill on a recurring cycle until cancelled. Your plan documentation lists what is included.
Most delays come from one of these, so they are worth stating plainly. You agree to:
Anything you send us stays your responsibility. If material you supply infringes somebody else's rights, that sits with you, not with us.
Any schedule we give you assumes content and feedback arrive when we ask for them. Timelines move when they do not. We will always tell you when something has slipped and why.
We are not responsible for delays caused by third party platforms, domain or hosting providers, payment processors, or anything outside our reasonable control.
Your deliverables. When your project is paid in full, you own the finished work we built for you: the pages, the copy written for you, the layouts and the configuration.
What we keep. We keep ownership of the underlying tools, frameworks, code libraries, internal systems and know how we use across clients. You get a full licence to use them inside your delivered project. You do not get to resell them on their own.
Third party material. Fonts, stock imagery, plugins and platform subscriptions stay under their own licences. Where one is needed we will tell you, and continuing to use it is your responsibility.
Portfolio. We may show the work publicly and name you as a client unless you ask us in writing not to.
Builds usually sit on platforms we do not own, including your CRM, your hosting, your payment processor and your domain registrar. Those services have their own terms, their own pricing and their own uptime.
We will set them up and work with them, but we cannot be responsible for a third party changing its pricing, changing its features, losing data or going offline.
Where you use software we operate, including SimpleCRM, these terms apply alongside any plan specific documentation.
Affiliates and sales representatives are covered by the separate program agreement they accept when joining. Where that agreement is silent, these terms apply. In summary:
You agree not to use our work, our software or this site to break the law, to send unsolicited messages in breach of anti spam or messaging rules, to infringe somebody else's rights, or to attempt to disrupt or gain unauthorised access to any system.
Where we build messaging or campaign automation for you, you are responsible for having proper consent from the people you contact and for honouring opt outs.
Each side agrees to protect the other's non public information and to use it only for the work. This does not cover information that is already public, that you already had, or that we are legally required to disclose.
We will perform our services with reasonable skill and care, and we will fix defects in our own work that you report within thirty days of delivery, at no charge.
Beyond that, our services and this site are provided as is. We do not warrant that a site will be uninterrupted or error free, that it will rank in search engines, that it will appear in AI generated answers, or that it will produce any particular commercial result. Marketing outcomes depend on your market, your offer, your pricing and your follow up, and those are yours.
Nothing here excludes any liability that cannot be excluded under applicable law.
To the fullest extent the law allows, neither side is liable to the other for indirect, incidental, special or consequential losses, or for lost profits, lost revenue, lost data or lost business opportunity.
Our total liability arising out of or connected with the work is limited to the amount you paid us for the specific services that the claim relates to in the twelve months before the claim arose.
Either side may end an engagement in writing. If you end a project part way through, you pay for the work completed up to that point and any costs we have committed on your behalf. We will hand over the completed work once the account is settled.
We may end an engagement if an account stays unpaid, if these terms are breached, or if the working relationship becomes abusive.
These terms are governed by the laws of the State of STATE, without regard to its conflict of law rules. Any dispute will be brought in the courts of that state, and both sides consent to that jurisdiction.
Before filing anything, both sides agree to raise the issue in writing and to spend thirty days trying to resolve it directly.
We may update these terms. The version published here is the one in force, and the date at the top tells you when it changed. If a change is material and affects an active engagement, we will tell you.
Questions about these terms go to caleb@mindsetaffiliates.com.